Booking information

What you need to know …

HOLIDAY INFORMATION

Arrival:  from 2:00 pm
Departure:  until 11:00 am

Hotel opening period
 Open from 06.05.2021 to 08.11.2021
 Winter Season 2021/22 starts on 17.12.2021


Children's rates

0 – 3 years: 21,00 €
3 – 6 years: 35,00 €
6 – 14 years: 45,00 €
14 – 16 years: 55,00 €
17 years: 65,00 €

Pets

Dogs may be brought only upon prior agreement. Per day, we add an extra charge of € 15.00 (without food). If final cleaning is necessary, we charge an additional € 25.00. Please understand that dogs may not access the restaurant or lounges, or the sunbathing lawn.


Guest requests

We always do our best to fulfil your personal wishes. Nevertheless, we ask for your understanding that we do not offer fixed room numbers for bookings and we cannot guarantee fixed tables in our restaurant.


Deposit

In order to confirm your reservation, we request a deposit of € 200.00 via bank transfer or credit card.


Adapted cancellation conditions

Due to the current situation, reservations until 07.03.2022 can be cancelled or rebooked free of charge up to 2 weeks before arrival. Reservations after this period can be cancelled or rebooked free of charge up to 30 days before arrival.


Cancellation conditions

Please inform us in advance if you are unable to come and stay with us. There is no fee for cancellations up to 30 days prior to your day of arrival.
In case of early departure, late arrival or non-arrival we charge 80 % of the booked stay.


Travel insurance

Something may happen prior to the start of the holiday, but with our cancellation insurance you are financially secured. In the event that you start your holiday late at the hotel, or in case of a cancellation or you break off your holiday early, cancellation fees could be charged. In order to prevent any costs being incurred in these cases, we recommend that you take out our travel cancellation insurance!

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